Capabilities
How it works
Why it works
Log In

Privacy Policy

Effective Date: 1st July 2024

Disrius PTE LTD ("we," "us," or "our") operates Higrowth (the "Service"). This Privacy Policy informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

1. Information We Collect

We collect several types of information for various purposes to provide and improve our Service to you.

Personal Information

When you sign up for our Service or interact with us in any way, we may collect the following personal information:

  • Name
  • Email Address
  • Company Name
  • Billing Information

Usage Data

To understand how our Service is accessed and used, we automatically collect certain information, including:

  • IP Address
  • Browser Type
  • Operating System
  • Pages Visited
  • Time and Date of Visit
  • Time Spent on Pages
  • All Application Behaviors

Payment Information

We do not store your payment information. Payments are processed securely by our payment provider, Airwallex. For details on how your payment information is handled, please refer to Airwallex's privacy policy.

Communications

We may collect the content and metadata of your communications with us, including:

  • Emails
  • Chat Logs
  • Support Tickets
  • Feedback

Analytics Data

To help us improve our Service, we collect data related to user interactions, including:

  • User Interactions with the Service
  • Usage Patterns
  • Performance Data

2. Purpose of Data Collection

We use the collected data for various purposes:

  • Service Improvement: To analyze usage data, identify trends, and make improvements to our services.
  • Billing and Account Management: To process transactions, manage accounts, and provide customer support.
  • Communication: To send updates, newsletters, marketing materials, and respond to inquiries.
  • Personalization: To personalize user experience and tailor our services to individual preferences.
  • Compliance: To comply with legal obligations, resolve disputes, and enforce our agreements.

3. Data Sharing and Disclosure

We may share your data with third parties in the following situations:

  • Third-Party Service Providers: We share data with third-party service providers who assist us in operating our services. These include:
  • Analytics: PostHog, Google Analytics
  • Support: Gleap
  • AI Provider: OpenAI
  • Database: Supabase
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, user data may be transferred to the new owner.
  • Legal Requirements: We may disclose data if required by law or to protect our rights, property, or safety, or that of our users or the public.
  • User Consent: With user consent, we may share data for additional purposes not covered by this policy.

4. Data Protection Measures

We take the security of your data seriously and implement the following measures:

  • Encryption: Data is encrypted in transit and at rest using industry-standard encryption protocols.
  • Access Controls: Access to data is restricted to authorized personnel only.
  • Data Minimization: We only collect and retain the data necessary for our operations.
  • Security Policies: We have comprehensive security policies and training programs for employees.
  • Roadmap for Audits: Regular security audits and vulnerability assessments are planned and on our roadmap to ensure ongoing security improvements.

5. User Rights

You have the following rights regarding your data:

  • Access: You can request access to your personal data to understand what data we have collected.
  • Correction: You can request correction of inaccurate or incomplete data to ensure your information is up to date.
  • Deletion: You can request deletion of your personal data if it is no longer necessary for the purposes for which it was collected.
  • Data Portability: You can request a copy of your data in a structured, commonly used format, enabling you to transfer your data to another service provider.

6. Cookies and Tracking Technologies

We use cookies and tracking technologies to enhance your experience on our Service:

  • Cookies: We use cookies to track user activity, remember preferences, and improve our services.
  • Analytics: We use tools like Google Analytics, Gleap, and PostHog to analyze user interactions and usage patterns to make data-driven decisions.
  • Marketing: Cookies and tracking technologies are used to deliver targeted marketing and advertising to users based on their behavior and preferences.
  • Opt-Out: Users can opt out of cookie tracking through their browser settings, but this may affect the functionality of our Service.

7. Policy Changes

We may update our Privacy Policy from time to time. Changes will be posted on this page, and we will notify you of any significant changes via email or through our website. Users are encouraged to review this policy periodically for any updates. Changes will become effective on the specified date.

8. Children's Privacy

Our services are not directed to children under the age of 16, and we do not knowingly collect data from them. If we learn that we have collected personal data from a child under 16 without parental consent, we will take steps to delete that information promptly.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Disrius Pte Ltd

199, Telok Kurau Road, Singapore 423833

info@higrowth.ai